by Cristopher del Angel,
project manager, Proudfoot Consulting Co.
Six Sigma solutions, while satisfying because of the results generated, tend to fall short of reaching their full potential if they are only technically oriented. Common costly solutions include changing physical structures, modifying chemistry, retaining energy, reducing variations through the implementation of new capital expenditure projects, increasing feeding capacities, and utilizing cutting-edge software or hardware. When organizations implement change, they often isolate these initiatives from the human elements surrounding them. When this is done, management misses the big picture of how their companies and their workers function, as well as the factors that motivate them.
Having been through the process many times, I can safely say that companies that sincerely recognize the value of their workforce produce far greater results when they involve their people in changes and improvements being driven by the Six Sigma experts. In fact, it’s a simple, practical, and economical way to approach change in any business. More…