Business appliance maker Dell Inc. said it plans to add 5,000 jobs in India during the next 2 years, bringing its work force in the country to 15,000.
Dell is also looking to set up a manufacturing center in India, a move that could help boost the sale of Dell computers there, President and CEO Kevin Rollins said.
The company will hire 700 to 1,000 workers for a new call center in Gurgaon, a satellite town of the capital, New Delhi, Rollins said. The new call center, the company's fourth in India, will open in April.
The other new hires will staff call centers in the cities of Bangalore and Hyderabad in southern India and Mohali in the northern state of Punjab. Also, the company plans to double the staff at its product testing center in Bangalore, which currently employs 300 engineers, Rollins said.
Currently, the company has three call centers in India, a product testing center for corporate customers and a global software development center. Some 10,000 people are employed at the facilities.
Dell accounts for less than 4 percent of the 4 million computers sold in India, whereas the company's share in the global market is about 18 percent, Rollins said. A manufacturing facility could help the company boost its presence in India, where computer sales are expected to increase to 10 million annually during the next 3 to 5 years.
"We have come to the conclusion that time is ripe to consider a manufacturing facility in India," Rollins said. "We want to do it fast," he said, but gave no time frame or investment details. He said the company was talking to local authorities in several Indian states to identify a site and a decision will be made soon.
Dell currently operates nine plants, six of them outside the U.S. (AP)
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