Dell Named Most Reliable PC Maker in North America
Oct 28, 2005
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For the second consecutive year, research firm Frost & Sullivan presented business appliance maker Dell with its CEO Choice Award for the most reliable manufacturer of notebook computers. This year, Dell also received the CEO Choice Award for the most reliable manufacturer of desktop computers in North America.
Frost & Sullivan's latest poll of company CEOs and presidents ranked Dell notebooks as most reliable by a margin of almost two to one, while Dell desktops received, in the same measurement category, more than three times as many votes as the nearest competitor.
Dell notebooks and desktops placed No. 1 in several measurement categories, including overall quality and price versus performance. Dell also took the top spot in notebook customer service, receiving four times the number of votes as the nearest competitor.
"These results indicate the preference of the leaders of the professional world using, as well as recommending, Dell notebook and desktop computers," said Katerina Konstantinou, research executive for Frost & Sullivan. "The 2005 CEO Choice Awards recognize the company's commitment to quality, reliability, performance and customer service at a reasonable price."
Frost & Sullivan conducted its most recent CEO Choice Mobile Computing and Personal Computing Surveys in early 2005. The surveys assess preferences, views and opinions on a range of performance characteristics in mobile and personal computing.
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