Heat & Glo Recalls Gas Fireplaces
Apr 28, 2005
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The U.S. Consumer Product Safety Commission, in cooperation with Heat & Glow of Lakeville, MN, U.S., announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.The name of the product is HEAT-N-GLO(R) Gem 36 and Gem 42 gas fireplace, and it includes about 7,800 units.

Gas in the fireplace can accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter and create a risk of burns or lacerations from broken glass. Heat & Glo has received 21 reports of shattered glass, including four minor injuries.

These products were sold at dealers and distributors of hearth products nationwide from July 2002 through April 2005 for between U.S. $2,380 and $2,700. Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off the gas supply to the fireplace by removing the lower grille on the fireplace and turning off the ball valve (red lever) on the gas supply line.

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