Xerox Corp. (Norwalk, CT, U.S.), provider of copiers and other document management devices and services, said second quarter 2011 revenue was $5.6 billion, up 2% but down 1% in constant currency. Revenue from technology, representing the sale of document systems, supplies, technical service, and financing of products, was flat or down 4% in constant currency. This was primarily due to supply constraints resulting from the natural disaster in Japan.
Xerox said the costs and revenue from the supply chain-related challenges were expected in the second quarter and that the situation is improving. “We’re seeing steady progress and making all the necessary investments to respond to customers’ needs,” said Ursula Burns, Xerox chairman and CEO. “As a result, we are on track to reduce backlog while meeting new demand in the third quarter, and we remain confident we’ll return to normal operations in the fourth quarter.”
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