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Maytag Services, a business unit of appliance maker Maytag Corporation, announced that it will implement a service part management solution from Servigistics, Inc.
Maytag Services will use the Servigistics Service Parts Management solution to plan and optimize the company's expanding global service parts operations as the company pursues growth through its "All Brand Services" strategy. The Servigistics solution will be implemented across Maytag and will be integrated with the company's existing systems.
"Delivering quality and reliable service for all major appliance brands is a significant growth opportunity for Maytag," said Art Learmonth, president, Maytag Services. "To fully capitalize on this opportunity we need industry-leading technology to further enable best-in-class processes, maximize performance, and deliver market-leading service to customers. After evaluating several repair parts planning solution providers, we selected Servigistics for the breadth and depth of their solution, their proven ability to innovate and scale with our business and the compelling value they deliver."
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