Home
Global Supplier Directory
APPLIANCE Engineer
Supplier Solutions
APPLIANCE Line
Whitepaper Library
Calendar of Events
Association Locator
Contents Pages
Market Research
Subscription Center


 
Daily News

Electrolux Implements New Warranty Processing System in Mexico
May 23, 2005
 Printable format
 Email this Article
 Search

Electrolux has implemented a new automated warranty claims processing System in Mexico. This is the first Latin America deployment of the system, which is being supplied by ServiceBench, Inc., a provider of integrated service supply chain management applications.

Electrolux has been utilizing ServiceBench for service-related activities in the U.S. and Canada for more than 4 years. With the extension of the system into Mexico, the goal is for service providers who handle the warranty service for Electrolux in that region to easily and quickly process claims using a Web-based system. Specifically, warranty claims can be filed using standardized Web-based forms, reducing manual errors and giving operators the ability to check claims status in real-time to ensure more timely reimbursements.

"At Electrolux, we are committed to ensuring that our customers get the most out of our products," said Kevin Scott, vice president of Consumer Services, Electrolux. "The expansion of the ServiceBench warranty claims processing system in Mexico underscores this mission and will be integral to our ability to further strengthen consumer relations in this important market."

Back to Daily News

 

Daily News

...........................................................

Oct 21, 2014: AHRI Annual Meeting Registration Remains Open

Oct 20, 2014: Electrolux 3Q Operating Income up 29%

Oct 17, 2014: Whirlpool completes purchase of majority interest in Indesit

Oct 17, 2014: Corrected: AHRI Annual Meeting Registration Remains Open

Oct 17, 2014: Walmart will moderate brick-and-mortar growth and increase capital spending on e-commerce capabilities

More Daily News>>

RSS Feeds
.........................................................
Appliance Industry
Market Research

...........................................................

September 2014: Appliance Industry Focus: HVAC
June 2014: Appliance Magazine Market Insight: April 2014
May 2014: Appliance Magazine Market Insight: March 2014
April 2014: Appliance Magazine Market Insight: February 2014




 
Contact Us | About Us | Subscriptions | Advertising | Home
UBM Canon © 2014  

Please visit these other UBM Canon sites

UBM Canon Corporate | Design News | Test & Measurement World | Packaging Digest | EDN | Qmed | Plastics Today | Powder Bulk Solids | Canon Trade Shows