Appliance retailer Sears Canada Inc. announced that it has officially opened the doors to its first department store in Charlottetown, Prince Edward Island, and its first free-standing department store in Canada outside of a traditional mall.
"Shoppers are in for a new kind of shopping experience at the brand new Sears Charlottetown store," Brent Hollister, president and CEO of Sears Canada, said. "They will find everything from family and home fashions to major appliances and power tools, all housed within a unique shopping environment with over 120 new associates committed to providing exceptional customer service."
The new store is home to the largest home delivery operation in Canada, with close to 1 million deliveries a year. It has also developed a substantial product repair service dispatching 1.5 million service calls a year.
Developed out of extensive consumer research to meet the needs of today's shopper, the design of the new Sears Charlottetown store is said to offer clear sightlines, reduced clutter, and an easy-to-shop interior with wide aisles and bright color-coded departments that allow customers to navigate the store more quickly and easily.
In addition to the Sears Charlottetown store, Sears currently has 16 catalog merchandise pick-up locations and two dealer stores on Prince Edward Island.
Sears Canada has 41,000 associates in its 122 full-line department stores, 219 off-mall stores, 64 home improvement showrooms, over 2,200 catalogue merchandise pick-up locations, 113 Sears Travel offices, and a nationwide home maintenance, repair, and installation network.
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