White goods maker Whirlpool Corporation (Benton Harbor, MI, U.S.) is working with Field Service Solutions (FSS), a division of Annapolis, MD, U.S.-based ServicePower, to develop an innovative, state-of-the-art system for processing and managing warranty claims.
Together, the companies will also work on managing the dispatch of work to independent service technicians outside of Whirlpool's contractor network within the U.S.
