Best Buy Extends Perfect Match Promise to Major Appliances Sep 2, 2011

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Appliances and consumer electronics retailer Best Buy Co. expanded its Perfect Match Promise campaign to major appliances. The campaign was originally launched only for large-screen TVs.

The campaign offers the buyer a number of benefits, including:
• Free standard delivery of the major appliance (of $429 or more).
• If the price on the appliance drops within 60 days, Best Buy will refund the difference to the buyer.
• If the consumer is dissatisfied with the appliance in the first 30 days, Best Buy will pick it up and take it back for free.

"Buying a major appliance is a big commitment," said Kevin Balon, senior vice president, general manager Appliances Solutions Group Best Buy. "Best Buy's Perfect Match Promise is our way of saying 'we understand - and you can buy it now with confidence'."

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