Home
Global Supplier Directory
APPLIANCE Engineer
Supplier Solutions
APPLIANCE Line
Whitepaper Library
Calendar of Events
Association Locator
Contents Pages
Market Research
Subscription Center


 
Daily News

U.S. Customer Satisfaction Weakens
Nov 29, 2010
 Printable format
 Email this Article
 Search

The overall American Customer Satisfaction Index (ACSI) fell 0.3% for the third quarter of 2010, to 75.7 on a 0-100 point scale, and ACSI said this means it will be difficult for the U.S. economy to look to strengthened consumer demand for a boost.

“Periods of stalling ACSI growth have often been followed by weak, and sometimes negative, GDP growth,” said Professor Claes Fornell, founder of the ACSI and author of The Satisfied Customer. “Consumer spending is unlikely to exhibit much of an increase unless bond buying by the Federal Reserve leads to more employment, inflation, consumer confidence, and higher stock prices. With the drop in ACSI, consumer spending for the final quarter of 2010 does not look like it will improve enough to spur much economic growth.”

The ACSI is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States. The Index was founded at the University of Michigan’s Ross School of Business and is produced by ACSI LLC.

Back to Daily News

 

Daily News

...........................................................

Apr 16, 2014: Home Builder Confidence Steady in April

Apr 16, 2014: Little Swan Sees China Becoming a Front-Loader Washing Machine Market

Apr 16, 2014: Hisense Poised for Continued Growth in Africa

Apr 16, 2014: Sensor Hubs Seeing Big Gains

Apr 10, 2014: AGA Rangemaster Names Kathryn M. Ireland To Be North American Brand Ambassador

More Daily News>>

RSS Feeds
.........................................................
Appliance Industry
Market Research

...........................................................

March 2014: Market Research - 62nd Annual U.S. Appliance Industry Forecast
February 2014: Appliance Magazine Market Insight: December 2013
January 2014: Market Research - Appliance Historical Statistical Review: 1954-2012
January 2014: Appliance Magazine Market Insight: November 2013




 
Contact Us | About Us | Subscriptions | Advertising | Home
UBM Canon © 2014  

Please visit these other UBM Canon sites

UBM Canon Corporate | Design News | Test & Measurement World | Packaging Digest | EDN | Qmed | Pharmalive | Plastics Today | Powder Bulk Solids | Canon Trade Shows