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issue: August 2003 APPLIANCE Magazine
Article: Engineering Cooktops
A Productive Partnership |
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Gas stove manufacturer Rinnai Corporation is enjoying success
in the Japanese market with the help of Schott Ceran glass
ceramic cooktops. |
"People should constantly set themselves higher goals," declares
Susumu Naito, chairman of the Board of Management of gas stove
producer Rinnai Corporation in Nagoya, Japan. Ever since its
founding in 1920, the Japanese company has acted according
to this motto and satisfied its customers with continuously
improved technologies. "Rinnai would never have survived if
we had concentrated on less-expensive and technically less-sophisticated
products," Mr. Naito says. "Our aim is to improve people's
quality of life by offering high-quality products and good
service."
Rinnai began to establish ties outside Japan very early
on. Its first contacts were in 1955 to a German manufacturer
of radiant IR gas burners. Convinced by the potentially high
demand of such appliances on the Japanese market, Mr. Naito
began a cooperation agreement.
The radiant gas burners with "Ceran," developed jointly
by this German manufacturer and Schott
Glass (Mainz, Germany) in the 1970s, further aroused Rinnai's
interest. Thus, the company contacted Schott for the first
time about the product for the Japanese market.
The partnership between Rinnai and Schott has existed for
25 years. "Our collaboration with Schott is based on mutual
trust," Mr. Naito says. One of the highlights of the cooperation
is a gas burner system, or inner burner, that Rinnai designed
in 1999. From this idea, Rinnai engineers developed together
with Schott a gas stove with a Ceran glass ceramic cooktop
panel. The high-temperature resistance of the glass ceramic
made it possible to combine the efficient burner with the
cooking surface.
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The
stove with a burner system from Rinnai Corporation
and a Ceran glass ceramic cooktop panel from Schott
Glass is a successful joint development. |
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Convincing
Product Advantages
Ceran cooktop panels are gaining popularity in Japan, mainly
because of their design. The smooth, even surface of the robust
and durable products is also a desirable feature.
According to national consumer surveys, Japanese customers
prefer gas stoves with Ceran because the stoves are simple
to handle and easy to clean. This is a big advantage, especially
in light of typical Japanese deep-fried dishes. In addition
to the kitchen makers that are now increasingly offering these
appliances in their product programs, many prominent Japanese
cooking schools also use the gas stoves. In this application,
the crucial factor is that the new type of cooking stove has
to be equally suitable for preparing French, Chinese, and
Japanese meals. According to Schott, this has been achieved
by a new burner system, which features high-efficiency, good
adjustability, and excellent temperature distribution at all
heating levels.
Joint
Marketing Efforts
The Japanese are also known for their extremely high brand
consciousness. The name "Schott," which stands for good quality
and reliability in the opinion of Japanese consumers - like
many other German brands - plays an important role in marketing
the new gas stoves. The cookers are thus advertised with success
in the combination "Rinnai and Schott Ceran from Germany."
According to Rinnai, many Japanese customers - as enthusiasts
for detail - even want to see the German flag as an adhesive
label on the Ceran cooktop panels.
With its current success, Rinnai is optimistic about its
future in the Japanese market. "Customers are always our top
priority," says Yoshio Yamazaki, president of Rinnai. "And
2003 is an important year for us. With our gas stove products
with Ceran we hope to become the market leader in Japan with
a share of between 70 and 80 percent."
Intensifying
the Partnership
 The
Jewell, a gas stove with exquisite design and high-quality
technical features, is increasingly popular in Korean
kitchens. |
In the meantime, Rinnai and Schott have extended their cooperation
agreement. The goal of both companies is to expand and intensify
the partnership they have in Japan and Korea to all of Asia.
The Japanese market for gas stoves currently amounts to
5 million cookers. Rinnai's market share is about 55 percent,
but the number of gas stoves with Ceran is already substantial.
Rinnai is convinced that many consumers will soon prefer mostly
Rinnai gas stoves with Ceran, and that its market share will
increase.
Rinnai's main target in Eastern Asia is South Korea. With
the considerable purchasing power of the population, South
Korea has developed into the second most important market
for Rinnai in Asia. Koreans not only attach importance to
high-quality products, they are also very discerning about
style and design.
"The new gas stoves with Ceran glass ceramic cooktop panels
have revolutionized kitchens in Korea," says So Mo Kang, president
of Rinnai Korea. The high-quality technical features of the
cooking appliances sold under the "Jewell" brand name have
catapulted Rinnai to the position of market leader for gas
stoves. "This is an important turning point for us," Mr. Kang
says. "While functionality used to play the central role in
household appliances, design aspects are increasingly more
important."
Mr. Yamazaki adds that in addition to Korea, Rinnai has
set its sights on the Chinese market, with hopes to secure
a 5-percent market share within the coming years.